Effective Date: April 21, 2026
At Zyveron, we are committed to protecting your privacy and handling your information in a secure and responsible manner.
1. Information We Collect
We may collect the following information when you use our website or services:
- Personal information (such as name, email, phone number, WhatsApp contact);
- Gift card or exchange-related details submitted through our forms;
- Communication records between you and our support team;
- Technical data such as IP address, browser type, and device information.
2. How We Use Your Information
We use your information to:
- process and review your exchange requests;
- contact you via WhatsApp, email, or other channels;
- confirm your gift card details and exchange rate;
- complete transactions;
- improve our services and user experience;
- prevent fraud, abuse, and unauthorized activity;
- comply with legal and regulatory requirements.
3. Information Sharing
We do not sell your personal information.
We may share your information only when necessary:
- with service providers involved in processing transactions;
- to comply with legal obligations;
- to prevent fraud or security risks;
- to protect our rights, users, or platform.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration.
However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only for as long as necessary to:
- provide our services;
- comply with legal obligations;
- resolve disputes;
- enforce our agreements.
6. Your Rights
Depending on your location, you may have the right to:
- request access to your data;
- request correction or deletion of your data;
- withdraw consent for certain uses.
To make a request, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party services.
We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
9. Contact Us
WhatsApp: +85264725815