Effective Date: April 21, 2026
Welcome to Zyveron. By accessing or using our website, services, or communication channels, including WhatsApp, you agree to these Terms of Use. If you do not agree with any part of these Terms, please do not use our website or services.
1. About Our Service
Zyveron provides a gift card exchange service and related support services. Users may submit gift card details or other supported exchange requests through our website form, and our team may contact users through WhatsApp or other listed channels to confirm details, availability, and exchange rates.
We may update, change, or adjust the service, supported card types, exchange methods, and procedures at any time based on business needs, availability, verification results, and market conditions.
2. Eligibility
By using our services, you confirm that:
- you are at least 18 years old, or you are the age of majority in your jurisdiction;
- you have the legal right to use the gift card or other exchange item you submit;
- all information you provide is true, accurate, and complete;
- you are using the service in compliance with all applicable laws and regulations.
We reserve the right to refuse service to anyone at our sole discretion.
3. Exchange Requests and Confirmation
Submitting a form does not guarantee that we will accept your request.
All exchange requests are subject to:
- verification of the information you provide;
- confirmation of the gift card details or exchange method;
- availability of the service at the time of review;
- our internal risk and compliance checks;
- any other conditions we may apply.
After you submit the form, our support team may contact you to confirm your exchange details and exchange rate. The final rate and completion of the transaction are only confirmed after our team reviews and approves your request.
4. Rates and Availability
Exchange rates may vary depending on:
- the type of gift card or exchange method;
- card balance or value;
- market conditions;
- verification results;
- service availability;
- other factors determined by our team.
Any rate shown on the website, in a message, or in a form is for reference only unless confirmed by our team. We reserve the right to update or change rates at any time before a transaction is finalized.
5. Payment and Completion
Once a request is confirmed, payment will be processed using the available method agreed with you through our support channels.
You understand and agree that:
- payment timing may vary depending on verification, review, and third-party processing;
- delays may occur due to incomplete information, technical issues, or external service interruptions;
- we are not responsible for delays caused by incorrect details provided by you;
- a transaction is not complete until payment has been successfully sent according to the agreed method.
6. Supported Services
We may support multiple types of exchange requests, including gift card exchange and other related exchange options that may be listed on the website or communicated privately by our support team.
Not all services are available to all users, locations, or requests. We reserve the right to determine which services are available and when.
7. User Responsibilities
You agree to:
- provide accurate and complete information;
- use only gift cards or exchange items that you legally own or are authorized to use;
- respond promptly to requests for confirmation or additional information;
- keep your contact details updated;
- not misrepresent the source, ownership, value, or condition of any gift card or exchange item.
You are responsible for the accuracy of all information you submit and for any consequences arising from false, incomplete, or misleading information.
8. Prohibited Activities
You may not use our website or services for any unlawful, harmful, fraudulent, or abusive purpose.
Prohibited activities include, but are not limited to:
- using stolen, unauthorized, or fraudulent gift cards or payment instruments;
- submitting false, misleading, or incomplete information;
- attempting to bypass our review, verification, or risk checks;
- using the service for money laundering, fraud, scams, or other illegal activity;
- interfering with, disrupting, or attacking the website or systems;
- uploading malicious code, viruses, phishing materials, or harmful content;
- impersonating another person or using another person’s information without authorization;
- abusing our support channels, including WhatsApp or email.
We may suspend, reject, or terminate any request or account if we suspect prohibited activity.
9. Communications by WhatsApp and Other Channels
By submitting a form or contacting us, you agree that we may communicate with you by WhatsApp, email, phone, or other contact methods you provide.
You are responsible for ensuring that the contact information you submit is correct and accessible. We are not responsible for missed messages, delays, or losses caused by incorrect contact details, device issues, blocked messages, or unavailable accounts.
10. Privacy and Data Use
Your use of the website and services is also subject to our Privacy Policy.
We may collect and use the information you provide for purposes such as:
- reviewing and confirming your request;
- contacting you about your exchange;
- processing the transaction;
- maintaining records;
- improving our services;
- preventing fraud and abuse;
- complying with legal obligations.
Please read our Privacy Policy carefully to understand how your information is collected, used, stored, and protected.
11. Intellectual Property
All content on this website, including text, graphics, logos, icons, images, designs, layout, and software, belongs to Zyveron or our licensors, unless stated otherwise.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.
12. Service Availability and Changes
We may change, suspend, or discontinue any part of the website or service at any time, temporarily or permanently, with or without notice.
We do not guarantee that the website will always be available, uninterrupted, error-free, or free from delays, although we will use reasonable efforts to maintain service stability.
13. Disclaimer
To the fullest extent permitted by law, our services are provided on an “as is” and “as available” basis.
We do not guarantee that:
- every request will be accepted;
- every gift card or exchange method will be supported;
- every rate will remain available;
- every transaction will be completed without delay;
- the website will always be free of errors or interruptions.
14. Limitation of Liability
To the fullest extent permitted by law, Zyveron and its directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or services.
This includes, without limitation:
- loss of profits;
- loss of data;
- loss of business opportunities;
- payment delays caused by third parties;
- losses resulting from incorrect information provided by you.
If we are found liable for any claim, our total liability shall be limited to the amount paid to us for the specific transaction giving rise to the claim, to the extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Zyveron from and against any claims, losses, damages, liabilities, costs, and expenses, including reasonable legal fees, arising from:
- your violation of these Terms;
- your misuse of the website or services;
- your breach of any law or third-party right;
- any false, misleading, or unauthorized information you provide.
16. Account or Service Suspension
We may suspend, restrict, or terminate your access to the website or services at any time if we believe:
- you have violated these Terms;
- your request appears suspicious or fraudulent;
- your information is inaccurate or incomplete;
- the service is being used in an abusive or unlawful way;
- we need to comply with legal, operational, or security requirements.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the updated version on this page and update the Effective Date.
Your continued use of the website or services after the updated Terms are posted means that you accept the changes. Any change to user-facing commitments should be made clearly and consistently with the way your business actually operates.
18. Governing Law and Dispute Resolution
These Terms shall be governed by applicable laws.
Any disputes arising from the use of our services will be handled in accordance with applicable legal requirements.
19. Force Majeure
We shall not be liable for any delay or failure to perform caused by events beyond our reasonable control, including but not limited to natural disasters, power outages, network failures, government actions, strikes, or other unforeseen events.
20. Contact Us
If you have any questions about these Terms, please contact us at:
WhatsApp: +85264725815
Company Name: Zyveron